Services for Association Management Companies — Pine Path Association Consulting

Services for association management companies.

Service Delivery Optimization

Planning and implementation for a variety of infrastructure projects that optimize client service delivery, engaging your staff in embracing change along the way.
Client Experience Mapping

Assessment of the client experience through the eyes of prospective and current clients, building upon your AMCs strengths to improve client service, satisfaction, and growth.
Client-AMC Partnerships

Critical analysis of your AMC’s business development, client relations, and human resources functions, with a focus on optimizing your limited resources and fostering collaboration to allow your staff to better partner with clients to achieve their missions.
Accreditation Support

Consultation and support on AMC Institute accreditation and re-accreditation for your AMC. Learn more about accreditation.
Stakeholder Feedback

Inclusive stakeholder feedback exercises and research projects that yield both quantitative and qualitative results to encourage thoughtful conversations and drive your organization’s strategic decisions.
Professional Development

Training and development, presentation, and facilitation services focused on best practices in association management and the unique role of the AMC.

Our journey.

Needs Assessment

Our journey begins with a comprehensive needs assessment where we explore your goals, challenges, and opportunities together through interactive and collaborative diagnostic conversations.
Customized Plan

We develop a customized map and plan for the project and identify the key objectives and milestones. No two engagements are the same, and our approach will be tailored to fit the unique needs of your AMC.
Stakeholder Engagement

We engage a diverse range of stakeholders during our time together – balancing insights from leadership, staff, clients, and beyond - and fostering a culture of inclusive collaboration.
Implementation

Whether we’re hosting a full-day strategic planning session for your leadership, presenting a consultative assessment to your staff team, or facilitating an interactive foresight discussion with your stakeholders, we implement our thoughtfully-designed plans while maintaining flexibility to your changing needs.
Reflection

At the end of our journey, we take some time to enjoy the view and reflect on the progress we made together. We gather feedback, evaluate our work, and assess opportunities for further exploration.